Intuit: A Standout Culture

4/15/2020

Businesses and individuals all over the world use QuickBooks, Turbo Tax, and Mint, but they may not know much about Intuit Inc., the company that created these programs. Intuit ranks #4 on Fortune’s World’s Best Workplaces, and was also named one of People’s 50 Companies that Care. Their standout culture is definitely worth a closer look.

Intuit’s Core Beliefs aka Operating Values

Since 1983, Intuit’s operating values have guided their goals and strengthened relationships with customers as well as coworkers. These values consist of caring and giving back, integrity without compromise, a passion for what they do, and a bold approach to delivering awesome products that drive amazing results. Their website declares, “Every employee should be able to bring their whole self to work. Diversity and inclusion isn’t just something we do. It’s part of who we are. We believe that innovation thrives in a workforce that includes employees with a wide range of life experiences and a supportive culture that lets great ideas rise to the top.”

Intuit acknowledges the fact that we all have inherent, unconscious biases. However, they have found that companies can combat these biases by developing training that promotes self-awareness, enhances sensitivity, and teaches the value and growth diversity and inclusion bring to the workplace. In 2018, Intuit launched their “Leading Inclusively” training program, where their top 400 leaders were taught core skills for remaining objective and maintaining a growth mindset to reduce unconscious bias in management. Managers are encouraged to lead by example, but Intuit takes it a step further and engages all employees in a company-wide training that emphasizes the importance of diversity and inclusion.

Engaging Employees

Additionally, Intuit knows the importance of feeling a sense of belonging at work. To discover areas or people that may need more investment, they regularly pulse their team members on their perceived sense of belonging. These efforts have revealed that men and women feel equally engaged and an equally high sense of belonging. However, there was a gap in their perceptions of inclusivity. This information was vital for the growth of the company as a whole, and helped leaders determine a course of action to remedy the disparity.

Ultimately, Intuit teaches us that engaging employees encourages open-mindedness and facilitates inclusion. Don’t just engage your leadership, engage and invest in everyone with training and communication. Remember, “every employee should be able to bring their whole self to work.” This is truly integrity without compromise.

That’s our spark, what’s yours?